Service requests

Maintenance, start to finish.

Turn "the faucet's leaking" into a tracked, assigned, resolved ticket. Categorize and prioritize requests, assign vendors, schedule visits, log parts and notes, and let guests and tenants submit issues themselves.

Categories & priorityAssigneesActivity log
Service requests
URManager service request queue and ticket detail with visits and activity
Nothing falls through

Every request, tracked to done

A real ticketing system for your properties — not a thread of texts you'll lose.

🗂️

Categories & priorities

Organize by category and subcategory, set priority, and track status from open to in-progress to done.

👷

Assign & schedule

Assign to staff or vendors, schedule visits, and record parts used along the way.

📝

Notes & activity log

Every update, note and status change is logged, so the full history is always there.

📲

Guest & tenant submit

Renters report issues with photos from their portal — straight into your queue.

🔑

Entry consent

Capture permission-to-enter so vendors can access the unit with everything documented.

📥

In your inbox

New requests appear in the unified inbox so they're impossible to miss.

Fix it, track it, close it.

Give maintenance the structure it deserves — and never lose a request again.